Effective Date: 22-08-2023
Thank you for shopping at 5glife.in. We strive to provide you with the best shopping experience and ensure your satisfaction with our products and services. Please read this Return and Refund Policy carefully before making a purchase. By shopping with us, you agree to the terms outlined below.
Returns: We regret to inform you that we do not accept returns for any products purchased from 5glife.in. All sales are final. Once an order is placed and confirmed, it cannot be returned for any reason, including but not limited to change of mind, sizing issues, or dissatisfaction with the product’s appearance.
Refunds: We understand that unexpected circumstances may arise. Therefore, we offer refunds only under the following specific conditions:
- Non-Delivery: If the product you ordered has not been delivered to you within the stipulated timeframe, you may be eligible for a refund. Please note that the delivery timeline may vary based on your location and the product’s availability. If you believe your product has not been delivered within a reasonable time, please contact our Customer Support at contact5glife@gmail.com with your order details to initiate the refund process.
Refund Process: To request a refund for a non-delivered product, please follow these steps:
- Contact our Customer Support at contact5glife@gmail.com within 7 days of the expected delivery date. Provide your order number and relevant details.
- Our Customer Support team will review your request and investigate the non-delivery issue.
- If your claim is verified, we will initiate the refund process. The refund will be processed using the same payment method used for the original purchase.
- The refund amount may take 7 days to reflect in your account, depending on your payment provider’s policies.
Exceptions: Please note that this refund policy only applies to cases of non-delivery. We do not offer refunds for any other reasons, including but not limited to customer dissatisfaction, product quality, or incorrect product selection.
Contact Us: If you have any questions or concerns about our Return and Refund Policy, please contact our Customer Support at contact5glife@gmail.com.
5glife.in reserves the right to amend, modify, or update this policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
By making a purchase on 5glife.in, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.
Thank you for shopping with us!
Sincerely,
5G LIFE
Contact Email : contact5glife@gmail.com